Policies

Policies

The fine print for a smooth stay.

Cancellation policy

Owner to fill in: your cancellation and refund policy for direct bookings. It should match the policy you set for Direct bookings in Hospitable. Add the text in site.json → policies.cancellation (blank lines start new paragraphs).

Booked through Airbnb, VRBO or Booking.com? That platform’s cancellation policy for your reservation applies.

House rules (summary)

The Piña Casa

  • Up to 6 overnight guests (maximum 4 persons over the age of 12 — a firm Casa Del Mar requirement due to the condo's size)
  • Primary guest must be 20 years or older with a valid ID
  • No pets
  • No smoking, including vaping and e-cigarettes
  • Quiet hours: 10:00 PM – 9:00 AM
  • No parties or events
  • No commercial photography or filming
  • Children must be accompanied by an adult at the pool
  • Check-in after 4:00 pm; check-out before 11:00 am

Parking: Guests pay a $25 parking fee directly to Casa Del Mar at check-in by debit or credit card (no cash). This is separate from your booking and covers 1 car for your stay; each condo may pay for up to 2 cars. A parking permit is issued and must be displayed in the car.

Terms of stay

Owner to fill in: your rental terms — e.g. damage/security deposit, payment schedule, taxes, early check-in/late checkout, liability. Consider having a local professional review them. Add the text in site.json → policies.terms (blank lines start new paragraphs).

Privacy policy

Owner to fill in: how guest information is collected and used (contact form, booking/payment via Hospitable and Stripe, any analytics). Add the text in site.json → policies.privacy (blank lines start new paragraphs).